Assessor Resource
AURACA2001
Establish relations with customers
Assessment tool
Version 1.0
Issue Date: May 2024
This unit of competency applies to the following and should be contextualised to the qualification to which it is being applied:
retail, service and repair
This unit of competency covers the skills and knowledge required to establish effective relations with customers.
Licensing, legislative, regulatory or certification requirements may apply to this unit in some jurisdictions. Users are advised to check with the relevant regulatory authority.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)